You are listened to
Your pace, priorities and past travel experiences shape the recommendation from the beginning.
About Fairclough Travel
Expert advice. A genuinely personal service.
Fairclough Travel was created for people who want more than a search box. It brings together wide-ranging holiday choice, careful research and one-to-one advice from someone who takes the time to understand what matters to you.
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The story so far
Experience that began long before Fairclough Travel.
My career in travel began in 2006 after I bought property in Turkey and built a tourism business that attracted local and national press. Following a successful chapter in the corporate world, I returned to the industry and founded Fairclough Travel in 2023.
I wanted to give customers expert advice, save them hours of research and help them collect memories that matter. Today, that means listening carefully, asking better questions and finding the holiday that feels right for the person travelling.
“You should feel confident about your holiday before you have even packed a case.”
What personal service means here
Thoughtful advice at every stage.
The choices are made clearer
I compare the details that change how a holiday feels and explain the trade-offs without overwhelming you.
Your time is respected
I do the research and bring you considered options. My expertise is included in the holiday price.
Support is part of the service
You have expert support when you need it, from early ideas to the journey itself.
Awards and recognition
Cruise expertise you can see.
Ocean and river cruise knowledge sit at the heart of Fairclough Travel. These recognitions reflect continued learning, high performance and a commitment to getting the details right.
Hays Travel Franchise
Top Cruise Seller 2025/26
Extensive, current knowledge of the cruise market helps me compare ships, itineraries and offers with confidence.
CLIA UK and Ireland
River Cruise Excellence Champion
Independent expert advice across river cruise lines, ships, cabins and inclusions, so the differences are clear.
Travel Agent Awards 2026
Cruise Agent of the Year finalist
North West recognition for trusted cruise advice and the personal service behind every recommendation.
Confidence built in
Personal advice with established backing.
Fairclough Travel is a Hays Travel franchise and is registered with ABTA. Applicable flight-inclusive packages are protected through the ATOL scheme.
Expedition Cruise Network partner
Membership supports ongoing education and closer knowledge of expedition cruising across the complete market.
Your financial protection
Established protection. Clear information.
ABTA membership
Fairclough Travel, as registered with ABTA, sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number L3832. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0599 or www.abta.com
ATOL protection
Packages that include a flight element are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For more information about financial protection and the ATOL Certificate go to: www.atol.org.uk
©2026 Hays Travel | A Hays Travel Franchise owned and operated by Arctic Fox Consultancy Services Limited
Hays Travel Limited is registered in England and Wales with company number 1990682 and VAT number 193167195. Fairclough Travel, as registered with ABTA, is a trading name of Hays Travel.
Registered Office: Gilbridge House, Keel Square, Sunderland, Tyne and Wear SR1 3HA
Monday – Friday 0900-1900 (excludes Public Holidays). Saturday 0900-1300
Customer confidence
Independent reviews. Real experiences.
Read what customers say on the platforms where their feedback was originally shared.
Manchester-based. UK-wide.
Talk in the way that suits you.
Personal video consultations can be arranged around your schedule. Face-to-face consultations in Manchester are available by prior arrangement.
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